How to Easily Update Details in Your NPS Account? Online & Offline Process

Investing in the NPS scheme ensures substantial income post-retirement. When you open an NPS account, you must provide certain personal, contact, and other details at the time of registration. However, details like address, nominee, and scheme preferences may change over time during the investment period. Since you need to enter an OTP to avail of various NPS-related services, keeping the details updated is important to utilise those services. Updating your nominee details and scheme preferences is necessary to fully enjoy the NPS benefits.

Now, it is possible to change these details online through your respective CRA’s platform. Log in to your NPS account to make the desired changes. Here’s a comprehensive guide to learning how to change your address in NPS and update various details in your NPS account.

What Details Can You Update?

You can update various details online from the comfort of your home:

• Aadhaar information
• Contact details like email address and mobile number
• Address details
• Nominee details
• Scheme preferences

From Where Can You Update Details?

Want to learn how to change the name in the NPS account online and other details? You must first visit your preferred CRA website from Protean, CAMS, and KFintech. The different channels available for updating NPS account details include the following:

How to Update Contact Details?

Updating your contact details in NPS is easy and quick. Here’s a step-by-step guide to updating your phone number and email address:

• Visit your respective CRA’s website
• Login to your NPS account using your PRAN and password.
• In the update section, select the option you want to update.
• Modify your email address or mobile number as required.
• Verify the changes with an OTP.

How to Update Aadhaar Information?

Aadhaar card is a valid identity proof across India for various purposes. If you recently made changes to your UID card, updating it in your NPS account is essential. Follow this procedure to update your Aadhaar details in the NPS account:

• Visit your respective CRA’s website.
• Log in to your NPS account using your PRAN and password.
• In the update section, select “Update Aadhaar/Address Details”.
• Enter your Aadhaar number to generate an OTP.
• Enter the OTP to update your Aadhaar information.

How to Update Your Address?

Here, you will learn how to change your address in NPS:

• Visit your respective CRA’s website.
• Log in to your NPS account using your PRAN and password.
• In the update section, select “Update Aadhaar/Address Details”.
• Enter your Aadhaar number to generate an OTP.
• Enter the OTP to update your Aadhaar information.

How to Update Scheme Preferences?

Follow these instructions to modify your fund allocation and investment options in the NPS account:

• Visit your respective CRA’s website.
• Log in to your NPS account using your PRAN and password.
• Select “Transact Online”.
• Click “Change Scheme Preferences”.
• Choose your NPS account type from Tier I and Tier II.
• Select your new scheme preferences. Under the active investment option, select the ratios of your equity, debt, and government security allocations.

How to Update Nominee Details?

The nominee is the person who will receive your accumulated pension after your demise. Therefore, updating the nominee's details is necessary. Here's the process for adding, removing, or modifying nominee information in the NPS account:

• Log into your NPS account on your respective CRA website.
• Select “Demographic Changes” and choose “Update Personal Details”.
• Click “Add/Update Nominee Details”.
• Select the NPS account type from Tier I and Tier II.
• Enter the OTP received on your registered mobile number.
• Select “e-Sign and Download” to authenticate the changes.
• Generate an e-signature by entering your Aadhaar ID and verify with an OTP.
• Upon authentication, the nominee details will get updated in the NPS records.

How to Generate a New IPIN Online?

You need an IPIN to access your NPS account online. Here is a step-by-step guide for generating a new Internet Personal Identification Number (IPIN) online:

• Visit your respective CRA website to reach their welcome page.
• On the login page, click “Forgot Password”.
• Choose “Instant Reset IPIN”.
• Enter your date of birth, PRAN, and other verification details.
• Enter a new password and click “Generate an OTP”.
• Enter the OTP sent to your registered mobile number to generate a new IPIN.

How to Update Details Offline?

Follow these instructions to update NPS account details through offline modes like visiting a POP or NPS nodal office branch:

• Visit the NPS Trust website to download Form S3.
• Fill out the form with your PRAN and the details you want to update.
• Visit your nearest POP-SP or NPS nodal office branch to submit the form.

Frequently Asked Questions

Q: How long does it take to update NPS details?

Updating the NPS details online is an instant procedure that makes the desired changes immediately. However, if you submit Form S3 physically, the official procedure may take 2-3 days to complete.

Q: How can I change my mobile number and email ID in NPS?

To change your mobile number and email ID in NPS, visit your respective CRA's website, log in to your NPS account, enter your new mobile number or email ID, and verify the change with an OTP.

Q: Can I change the NPS amount every year?

An NPS account offers excellent flexibility in terms of contribution amounts and frequencies. The only limit you must fulfil is to make at least one yearly contribution and contribute at least Rs. 1000 in a year.

Q: How do I contact NPS customer care?

You can contact NPS customer care from Monday to Friday between 9.30 am and 6 pm, except on public holidays. You can visit or write to them at National Pension System Trust, Tower B, B-302, Third Floor, World Trade Center, Nauroji Nagar, New Delhi-110029, call them at +91-11-35655222, Whatsapp them at +91-8588852130, or email them at [email protected].