Experience the all-new Kotak Netbanking
Simpler, smarter & more intuitive than ever before
Quick Help
Frequently Asked Questions
For Kotak Bank Customers
For Kotak811 Customers
Experience the all-new Kotak Netbanking Lite
Simpler, smarter & more intuitive than ever before. Now accessible on your mobile phone!
Download the app from Apple Appstore/Google Play Store
Open the App and tap on 'Click here to log in '
Select 'Yes, Send secure SMS now'
Select 'Send secure SMS now'
For Android users the SMS will be sent automatically
For iOS users, the Messages App will open up with a pre-filled SMS. Please send this SMS within 5 seconds
In case of a dual sim phone, select the bank registered number to proceed
Please Note:
For all iOS users with e SIM the secure SMS will be sent from the SIM card that is set as default on your device
Your Mobile number is now verified.
If you have multiple CRNs:
Please choose the CRN that you intend to activate for the kotak mobile banking app from the list of CRNs displayed on your screen.
Enter the MPIN and tap on 'Submit'
First time users will have to create a new MPIN by entering any of the below details:
1) Debit Card
2) Credit Card
3) Net Banking details
4) Personal details tab will be shown to only 811 customers
For loan only customers:
You will be able to create MPIN by entering any one of the details mentioned on the screen.
Enjoy seamless banking 24/7. You can now transact, pay, invest, place a service request , use KayMall & do much more.
Tap ‘Forgot MPIN’ on the app login screen.
Verify using your Net Banking password or card details.
If you don’t know your card PIN, reset it first.
Then create a new 6-digit MPIN.
The app is compatible with most modern Android and iOS smartphones. Ensure your device has an updated operating system and internet access for smooth functioning.
Yes, but you need to register each device separately using your CRN and authentication details.
Access all your Kotak accounts, cards, deposits, loans, and investments in one unified view. Get real-time updates, automate bill payments, and track EMIs effortlessly.

Discover personalised loan and credit card offers based on your profile — quick and hassle-free.

Book FDs or invest in mutual funds in just a few taps—no separate app required. Track your portfolio and SIPs effortlessly, anytime, anywhere.

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