Experian Terms and Conditions | Kotak Mahindra Bank
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Bank Terms and Conditions

  1. Any Customer eligible for the Offer shall be deemed to have read, understood and accepted these terms and conditions, general terms and conditions of the Bank including  changes thereto made by Bank in its sole discretion, from time to time. Bank merely facilitates its Customers to avail the credit information on its website and it is in no way concerned or connected in respect of the terms and conditions of Experian.
  2. The Bank, reserves the right to disqualify any Customer from the benefits of the Offer applicable to the customer in accordance with credit score of the Customer, if any fraudulent activity is identified as being carried out for the purpose of availing the benefits under the Offer.
  3. Bank reserve the right, at any time, without prior notice and without assigning any reason whatsoever, to add/alter/modify/change or vary all or any of these terms and conditions or to replace, wholly or in part this Offer by another offer whether similar to this Offer or not or to extend or withdraw this Offer altogether.
  4. The Bank shall not be responsible or liable in any manner whatsoever for any deficiency or inadequacy in the services rendered by Experian its agents or representatives and the Customer hereby understands, acknowledges and agrees not to hold the Bank responsible or liable for, any losses, damages, costs, charges, expenses, claims (whether direct or indirect), actions or demands suffered by the Customer in relation to Credit Score displayed on Bank’s website.
  5. The Bank holds out no warranty and makes no representation with respect to Credit Score displayed on Bank’s website. Credit score is calculated basis the information solely available with the Credit Bureau and Bank shall not be responsible for accuracy, completeness and veracity of any and all such information.
  6. Any issue or dispute or claim arising out of or in relation to availing the benefits under the Offer must be resolved by the Customer directly with Experian by writing to Experian without any reference to the Bank.
  7. Disputes, if any, arising out of or in connection with or as a result of above Offer/Credit information or otherwise relating hereto shall be subject to the exclusive jurisdiction of the competent courts / tribunals in Mumbai.
  8. Customer hereby provides consent to the Bank to share details with Experian for the purpose of extracting credit score. Customer allows the Bank to share necessary details with Experian to fetch credit score upon every request by the Customer. Following details will be shared with Experian:
    • Name*
    • Date of birth*
    • Gender*
    • PAN number*(Any one national identification proof is needed it could be either PAN, Aadhar, Voter id, Passport or DL)
    • Mobile number*
    • Permanent Address*
    • Email ID*

Experian Terms & Conditions

CONSENT IN RELATION TO ACCESS TO CREDIT INFORMATION THROUGH EXPERIAN

  • By accepting and agreeing to this consent form and the Experian Terms & Conditions I, allow Kotak Mahindra Bank Limited to access my Credit Information and Score on my behalf for a maximum period of 6 months to provide me with offers / suggestions / services / solutions (“End Use Purpose”) basis my Credit Information and Score.

Terms and Conditions :

  • In this document, references of “I and you” refer to the individual consumer consenting and seeking the credit information from Experian via the Kotak Mahindra Mobile Banking portal.
  • Kotak Mahindra Bank Limited is the entity authorised by the individual consumer to access credit information and score form Experian
  • Experian refers to Experian Credit Information Company who shall be processing the request of the individual consumer, authenticating them and providing the information to Kotak Mahindra Bank Limited


Information Collection, Use, Confidentiality, No-Disclosure and Data Purging

  • Kotak Mahindra Bank Limited shall access your Credit Information as your authorized representative and Kotak Mahindra Bank Limited shall use the Credit Information for limited End Use Purpose consisting of and in relation to the services proposed to be availed by you from Kotak Mahindra Bank Limited shall not aggregate, retain, store, copy, reproduce, republish, upload, post, transmit, sell or rent the Credit Information to any other person and the same cannot be copied or reproduced other than as agreed herein and in furtherance to CICRA.
  • The Parties agree to protect and keep confidential the Credit Information both online and offline.
  • You shall not hold Experian or Bank responsible or liable for any loss, claim, liability, or damage of any kind resulting from, arising out of, or in any way related to: (a) delivery of your Consumer Credit Information to Kotak Mahindra Bank Limited ; (b) any use, modification or disclosure by Kotak Mahindra Bank Limited of the contents, in whole or in part, of your Consumer Credit Information , whether authorized or not; (c) any breach of confidentiality or privacy in relation to delivery of your Consumer Credit Information to Kotak Mahindra Bank Limited ; (d) for any use made by the Company which is contrary to the Agreement entered into between the Kotak Mahindra Bank Limited and Experian.
  • You shall not sue or otherwise make or present any demand or claim, and you irrevocably, unconditionally and entirely release, waive and forever discharge Experian, its officers, directors, employees, agents, licensees, affiliates, successors and assigns, jointly and individually, from any and all manner of liabilities, claims, demands, losses, claims, suits, costs and expenses (including court costs and reasonable attorney fees) (“Losses”), whatsoever, in law or equity, whether known or unknown, which you ever had, now have, or in the future may have against Experian or Bank with respect to the submission of your Consumer Credit Information and / or your decision to provide Experian with the authority to deliver your Consumer Credit Information to the Company . You agree to defend, indemnify, and hold harmless Experian and Bank from and against any and all Losses resulting from claims made against Experian and Bank by third parties arising from and in connection with this document.
  • The Credit Information shared by you, or received on by us on your behalf shall be destroyed, purged, erased promptly within 6 months from the date the Credit Information report was procured.
  • The relationship between you and Kotak Mahindra Bank Limited shall be governed by laws of India and all claims or disputes arising there from shall be subject to the exclusive jurisdiction of the courts of Mumbai.


Definitions:

Capitalised terms used herein but not defined above shall have the following meanings:

  • Business Day” means a day (other than a public holiday) on which banks are open for general business in Mumbai.
  • Credit Information Report” means the credit information / scores/ aggregates / variables / inferences or reports which shall be generated by Experian;
  • Credit Score” means the score which shall be mentioned on the Credit Information Report which shall be computed by Experian.
  • CICRA” shall mean the Credit Information Companies (Regulation) Act, 2005 read with the Credit Information Companies Rules, 2006 and the Credit Information Companies Regulations, 2006, and shall include any other rules and regulations prescribed thereunder.

 PLEASE READ THE ABOVE MENTIONED TERMS AND CONDITIONS AND CLICK ON “GET CREDIT SCORE” FOLLOWED BY THE LINK BELOW TO COMPLETE THE AUTHORISATION PROCESS FOR SHARING OF YOUR CREDIT INFORMATION BY EXPERIAN WITH KOTAK MAHINDRA BANK LIMITED IN ITS CAPACITY AS YOUR AUTHORISED REPRESENTATIVE.

** This document is an electronic record in terms of the Information Technology Act, 2000 and Rules made there under, and the amended provisions pertaining to electronic records.