I need the welcome letter for working capital loan how do I get it?

I need the welcome letter for working capital loan how do I get it?

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Thanks for deciding to take a working capital loan with Kotak. We assure you that we will serve you in the best possible way. You will get your welcome kit post disbursement of your working capital facility/ies. If amount is disbursed and if you haven't received your welcome kit yet then please get in touch with your Relationship manager.

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