What is the process for loan foreclosure/pre closure, and what are the applicable charges?

You can foreclose/pre‑close your Kotak Personal Loan after serving your first EMI. The request can be raised through any of the following options:

Kotak Mobile Banking App:

Submit a foreclosure/pre‑closure request directly through the app.

Steps to raise Service Request

Go to “Support” section on the Homepage
Go to product support and select Loans from the dropdown
Go to issue type and select Loan closure statement

Visit a Branch:

You may visit the nearest Kotak Retail Assets Branch (List of Kotak Loan Branches).

Call Customer Contact Centre:

You can call 1800 4100 (local call rates apply) between 9:00 AM and 8:00 PM, Monday to Saturday (excluding holidays), after completing the lock‑in period to request a foreclosure letter.

After making the foreclosure payment, please ensure you inform the Customer Contact Centre for closure of loan.

Kindly visit the Personal Loan fee and charges page to know about the applicable charges.

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