Experience the all-new Kotak Netbanking
Simpler, smarter & more intuitive than ever before
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Frequently Asked Questions
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For Kotak Bank Customers
For Kotak811 Customers
Experience the all-new Kotak Netbanking Lite
Simpler, smarter & more intuitive than ever before. Now accessible on your mobile phone!
You can easily check your Kotak Personal Loan details such as EMI amount, outstanding balance, rate of interest, and more through Net Banking or Mobile Banking App.
Via Net Banking:
1. Log in to Net Banking
2. Go to Loans → Your Loans
3. Click on Overview
4. View complete loan details
Via Mobile Banking (Old App):
1. Log in to Mobile Banking
2. Go to Personal Loan
3. Check your active loan account details
4. Click on Other Details and Services for full information
Via Mobile Banking (New App):
1. Log in to the app
2. Go to the Loans tab
3. Click on Active or Closed Account Details to view loan details.
Forgot Net Banking Password or Mobile Banking MPIN?
Net Banking: Generate your password online using your Customer Relationship Number (CRN).
Mobile Banking: Reset MPIN using Net Banking / Debit Card / Credit Card details. Click Forgot MPIN after entering CRN in the app.
Don’t know your CRN?
Send an SMS from your registered mobile number to 5676788 with the text CRN. Your CRN will be sent instantly.
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