Experience the all-new Kotak Netbanking
Simpler, smarter & more intuitive than ever before
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Frequently Asked Questions
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For Kotak Bank Customers
For Kotak811 Customers
Experience the all-new Kotak Netbanking Lite
Simpler, smarter & more intuitive than ever before. Now accessible on your mobile phone!
If you’re facing issues, try the following steps:
1. Ensure your Mobile network signal is strong.
2. Check that your internet connection is stable.
3. Confirm that your device’s operating system is compatible — Android 8 or iOS 17 and above are required.
4. Make sure you have an active SMS plan and sufficient balance on your bank-registered SIM for mobile verification.
5. Verify that you’re entering the correct CRN and MPIN.
If the issue persists, write to us at: /content/kotakcl/en/customer-service/contact-us/email-us/kotak-mahindra-bank/other.html or request a call back on the App.
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