My PVR starpass code are not working

In order to redeem the PVR Starpass code that you have received, we request you to follow the below steps :

The PVR ticket E voucher codes can only be used online at www.pvrcinemas.com to book a free PVR ticket which is subject to availability.
Select the City, Movie, Cinema, Show Timings & Seats to book the tickets. (except Director’s Cut ,PVR IMAX, PVR Opulent & PVR Mahagun) , movie, show, booking class (except Gold & EUROPA) and seats.
Login with your e-mail id or mobile number & password.
On the payment page, select ‘Offers’ tab & followed by Star Pass option.
Enter the Star Pass Code/s & click on ‘Make Payment’ tab
Pay convenience fee using your Kotak Credit Card & complete the payment transaction to get booking ids.

Note: Each voucher can be used to book a PVR ticket (only on www.pvrcinemas.com) upto Rs.400.

Still facing issues? Don't Worry. We can look into it,

Please take a screenshot of error message and share it with us. This will help us investigate the issue & provide resolution.

Ways to submit documents :

Option 1 : Click ""No,Need more help"" below to submit request along with required documents . Currently only 1 attachment is permitted .In case you want to share multiple documents/images,please ensure it is part of one file & upload in one go

Option 2: Using Net banking

Post Log in, click on the “Help” tab available at the top right corner of the page
Select “Inbox”
Select “Compose mail”
Post selecting necessary details in all field , you may attach required documents and click “Send”

Please Note:

Mention reference number if any in case you have already registered a request with any of our branches or phone banking
Mention your registered mobile number & email id while filling up the form
For sharing multiple documents, we recommend to use Net banking

What next?

Once we have registered your concern, we will share reference number on your registered email id.
Post receipt of the required documents we will be able to process your request and status will be communicated on your registered email ID.

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