Experience the all-new Kotak Netbanking
Simpler, smarter & more intuitive than ever before
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Frequently Asked Questions
For Kotak Bank Customers
For Kotak811 Customers
Experience the all-new Kotak Netbanking Lite
Simpler, smarter & more intuitive than ever before. Now accessible on your mobile phone!
If you are eligible for a credit card upgrade, you will see card upgrade options along with their features and benefits in your Mobile Banking / Net Banking Apps.
We suggest you to upgrade your Credit Card by following steps:
On Mobile Banking (New App):
On Mobile Banking (Old App):
On Net Banking:
Alternately, please call our 24x7 helpline to understand your eligibility for a credit card upgrade and apply for the same.
Please Note:
By applying for a credit card upgrade, you confirm that you have read the Upgrades T&C.
On successful completion of card upgrade request, the new card will be delivered in 7 working days to the credit card correspondence address registered with the bank.