Experience the all-new Kotak Netbanking
Simpler, smarter & more intuitive than ever before
Quick Help
Frequently Asked Questions
Show More
For Kotak Bank Customers
For Kotak811 Customers
Experience the all-new Kotak Netbanking Lite
Simpler, smarter & more intuitive than ever before. Now accessible on your mobile phone!
Bill payments available on Kotak BillPay are for the following categories:
Simply login to your Kotak Mobile Banking app or Net Banking, click on “Bill Pay/Recharge” & select “Add/Manage” option. Then click on “Add Biller” option & enter your biller details & click on “Submit”. Your biller will be registered successfully. In case of any further query, you may contact the call centre or visit the nearest branch also.
Simply login to your Kotak Mobile Banking app or Net Banking, click on “BillPay/Recharge” tab & select “Add/Manage” option. Then click on “Add Biller” option & enter your biller details under “AutoPay option”. Your bill will be paid automatically from the next billing cycle.
You can modify the AutoPay by selecting “Add/Manage” under “BillPay/Recharge” Tab. Select the biller and click on “Modify AutoPay” option to change the details. Click on “Save Changes” to complete the modification process.
Different payments available are directly from your Kotak Bank account, Net Banking or your Debit/ Credit Card.
Yes, once you stop the scheduled biller, you can still make the payment by clicking on “Add/Manage Biller”. Then select the biller and click on “Pay/View Biller Details”. Please ensure that you make the payment 3 days prior to the due date to avoid late payment fees.
Bill payment will be updated in 3-4 working days at the vendor’s end. Hence, you are requested to make the payment at least 3-4 working days before the due date. This is to ensure the payment is updated on time and to avoid any service disruption or late payment charges.
With AutoPay, your bills get paid automatically on the due date. You can also set AutoPay date before the actual due date so that you can avail early payment discounts. So, you can relax and not worry about late payment charges. You can opt for AutoPay during Biller Registration.
You can schedule a payment by selecting your added biller from “Add/Manage Billers”. Click on “Pay/View Biller Details”. Click on “Schedule Payment” option and choose the date for making the payment. The amount entered by you will be debited from your bank account on the date set by you. Please note that this facility is available for selected billers only.
If the number entered is valid and belongs to any of the available operators, the transaction will go through and the particular number entered by you will receive the recharged amount. In case, the number entered is incorrect and does not belong to the available operators, the refund will be given to you within 3 working days.
