Experience the all-new Kotak Netbanking
Simpler, smarter & more intuitive than ever before
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Frequently Asked Questions
For Kotak Bank Customers
For Kotak811 Customers
Experience the all-new Kotak Netbanking Lite
Simpler, smarter & more intuitive than ever before. Now accessible on your mobile phone!
You can choose to pay your Credit Card dues using the following options:
WebPay, Mobile Banking, Net Banking, Auto Debit,/NACH, Cheque or Cash Payment at Kotak Bank Branches.
Refer the modes of payment section for more information on Credit Card Payments.
You can pay your bill using our Web Pay service or pay via website
WebPay link - https://pgi.billdesk.com/pgidsk/pgmerc/kotakcard/kotak_card.jsp
(On selecting this link, the disclaimer pop up must appear and customer must be directed on selecting accept to webpay page
OR
Click here to view and pay your Credit Card bill -
Your payment will be credited within 3 working days
The minimum amount is generally computed as 5% of the total amount
If you choose to pay only the Minimum Amount
You can refer to your monthly credit card statement
If you pay off your credit card bill early,
A credit score is an indicator of a person's credit worthiness, or their ability to repay debt.
It is usually expressed as a number based on the person's repayment history and credit files across different loan types and credit institutions. Credit score is also known as a credit rating.
If you pay your bills on time, it will have a positive impact on your credit score.
To activate your card. Follow below steps
You can also activate your card by updating card controls or making a transaction or by giving missed call on 76690 10000
It is usually expressed as a number based on the person's repayment history and credit files across different loan types and credit institutions. Credit score is also known as a credit rating.
If you pay your bills on time, it will have a positive impact on your credit score.
Rewards Points that you earn by using Kotak Air+ Prime Credit Card are called as “Air Miles”. You will earn Air Miles as mentioned below:
Note: The transaction amount will be rounded down to the lowest multiple of ₹100. E.g., for a transaction amounting to ₹6,235 Air Miles will only be credited for ₹6,200 (lowest multiple of ₹100)
It is usually expressed as a number based on the person's repayment history and credit files across different loan types and credit institutions. Credit score is also known as a credit rating.
If you pay your bills on time, it will have a positive impact on your credit score.
Kotak Unbox is a platform where customers will be able to make travel booking (Flight and flight add-ons/Hotel and hotel add-ons), purchase instant vouchers and transfer Air Miles to preferred travel partners. Customers will be able to both earn & redeem Air Miles for purchases done through the platform.
Kotak Unbox platform can be accessed via Mobile Banking app. Click here for steps on how to access Kotak Unbox platform
You will get 5 Air Miles per ₹100 spent on flight and flight add-ons booking & hotel and hotel add-ons booking through Kotak Unbox and on Auto Dealer Merchant spends (MCC: 5013, 5511, 5521, 5533)
Air Miles will not be earned on below mentioned transaction categories
Utility/Telecom (4812, 4814, 4899, 4900)
Insurance (5960, 6300)
Education and Government (8211, 8220, 8241, 8244, 8249, 8299, 9211, 9222, 9223, 9311, 9399, 9402, 9405, 9950)
Rent (6513)
Fuel (5172, 5541, 5542, 5552, 5983)
Wallet Loading (6540)
Gaming & Gaming Digital (5816, 7994)
EMI
Cash Advance
International transactions
UPI on CC Transactions <=₹2,000 (Applicable for RuPay Credit Cards only)
You can see your latest Air Miles Balance on Kotak Mobile Banking App. Refer below steps:
Air Miles can be redeemed across multiple avenues on Kotak Unbox as mentioned below:
Air Miles redemption for Flight and flight add-ons/Hotel and hotel add-ons booking & voucher purchase via Kotak Unbox:
Transfer Air Miles to preferred Hotel & Airline partners via Kotak Unbox
As a Kotak Air+ Prime Credit Card holder, you will get 4 complimentary Domestic lounge access and 2 complimentary International lounge access annually (Primary Cardholders)
Note: