.customer-care-auto-reply a{color:red;text-decoration:none;display:block;border-top:1px solid #d3d3d3;text-align:center;width:100%;margin-top:10px;padding-top:10px}
.customer-care-reply .message{border:1px solid #d3d3d3;padding:10px 15px;float:left;border-radius:5px;background-color:#f3f3f3;color:#8f8f8f;line-height:20px;font-family:sans-serif;font-size:15px;margin:10px 15px 0;max-width:70%;word-break:break-all}
.customer-care-reply{clear:both}
.customer-care-reply .texted-time{clear:both;float:left;width:60%;color:#d3d3d3;font-size:15px;font-family:sans-serif;margin:0 15px}
#chat-page{border:1px solid #d3d3d3;padding-bottom:10px;margin-top:10px}
.customer-chat{position:relative;margin-bottom:10px;clear:both}
.customer-chat .texted-time{color:#d3d3d3;font-size:15px;clear:both;text-align:right}
.customer-chat .message{border:1px solid lightgray;padding:10px 15px;float:right;border-radius:5px;background-color:#ee0909;color:white;line-height:20px;font-family:sans-serif;font-size:16px;max-width:70%;word-break:break-all}
.chat-message-container{flex-direction:column;display:flex;padding:0 20px;padding-top:10px}
.selfhelpchatpage,.sfdcchatpage{max-width:900px;margin:0 auto;border-radius:10px;width:100%;background-color:white;padding:15px;margin-bottom:15px;overflow:auto;overflow-x:hidden;overflow-y:hidden}
@media only screen and (max-width:480px){.chat-message-container{padding:0}
.customer-care-auto-reply{position:relative;height:100px}
.customer-care-auto-reply a{color:red;text-decoration:none;display:block;border-top:1px solid lightgray;text-align:center;width:100%;margin-top:10px;padding-top:10px}
.customer-care-reply .message{border:1px solid lightgray;padding:10px 15px;width:75%;float:left;border-radius:5px;background-color:#f3f3f3;color:#8f8f8f;line-height:20px;font-family:sans-serif;font-size:15px;margin:10px 15px 0;word-break:break-word}
.customer-care-reply .texted-time{font-size:12px;margin:0 15px;clear:both}
.customer-chat{position:relative;float:right;clear:both;margin-right:3%;width:100%}
.customer-chat .texted-time{float:initial;color:lightgray;font-size:12px;font-family:sans-serif}
.messages{padding:20px 0}
}
@media(max-width:768px){#chat-page{border:0;margin-top:0}
.selfhelpchatpage,.sfdcchatpage{border-radius:0;padding:0}
}