Experience the all-new Kotak Netbanking
Simpler, smarter & more intuitive than ever before
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Frequently Asked Questions
For Kotak Bank Customers
For Kotak811 Customers
Experience the all-new Kotak Netbanking Lite
Simpler, smarter & more intuitive than ever before. Now accessible on your mobile phone!
Starting December 2025, a nominal fee of ₹0.15/SMS will be charged for SMS alerts. For details, click here.
Please note: You will not incur any charges as long as your savings/salary account maintains a combined balance of ₹10,000 or more (including Monthly Average Balance and Term Deposits)
New account opening for this variant is only applicable under Private Banking
| Fee type | Details | Kotak Upay savings Account | ||
|---|---|---|---|---|
| AMB (Average Monthly Balance) | NA | Nil | ||
| Non Maintenance Fee | Fee for non maintenance of minimum Monthly Average Balance | NA | ||
| Family Banking | NA | NA | ||
| DD / Cheque Book | DD | INR 4 / 1000 (Min INR 50, Max INR 10,000), for Senior citizen INR 3 / 1000 | ||
| FCY - DD / TT / Cheque Collection / Revalidation / Cancellation / FCY Cheque Deposited and Return |
NA | |||
| Cheque Book Issuance Fee | NA | |||
| Other Debit Card Related fee | Replacement of Lost /Stolen Debit Card | NA | ||
| Image Debit Card Issuance fee | NA | |||
| Debit Card Annual Fee/ Issuance Fee | Pay Shop More Debit Card / Dream Different 811 Debit Card | NA | ||
| Silk Debit Card | NA | |||
| Visa Platinum / My World Debit Card | NA | |||
| Kotak PVR Debit Card | NA | |||
| EveryDay Debit Card | NA | |||
| Visa Signature Pro Debit Card | NA | |||
| Privy League Platinum Card | NA | |||
| Privy League Signature Card | NA | |||
| Privy league Business Card | NA | |||
| Privy League Neon Debit Card | NA | |||
| Privy League Platinum (Erstwhile LED Debit Card) |
NA | |||
| Privy League Black Debit card | NA | |||
| Private Banking Infinite Debit Card | NA | |||
| Goqii Wearable Payment | Issuance fee — INR 3499 & Annual fee — INR 259 from 2nd year onwards |
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| Default Card | NA | |||
| Fee type | Fee type | Kotak POA Product |
|---|---|---|
| Fund Transfers | NEFT / RTGS / Fund Transfer (Through Netbanking / Mobile Banking) | NA |
| NEFT / RTGS - Applicable only if done in Branch | NA | |
| IMPS | NA | |
| Cash Transactions Fee | Cash Transaction at Branch / CDM (Cash Dispensing Machine) (Deposit or withdrawal) |
Nil upto 1 transaction or 10,000 / month whichever is earlier. Post these limits, charged at INR 5 / 1000 with minimum INR 150 |
| ATM Usage Fee | Kotak Bank‘s ATM - Cash Withdrawal / Non Financial Transactions | NA |
| Other Domestic ATMs - Cash Withdrawal / Non Financial Transactions ## |
||
| Transactions declined at merchant outlet / websites / ATMs, due to insufficient balance |
NA | |
| Cash Withdrawal / Non-Financial Transactions at International ATMs | NA | |
| Cardless cash withdrawal (IMT) | NA | |
| Dynamic Currency Conversion (DCC) | NA | |
| Branch Request | Duplicate Ad-hoc statement, Duplicate Passbook, TDS Certificate Through Branch or any other Record Retrieval, Stop Payment - Single / Ranpe of cheque through branch; DD Revalidation; PO / BC Revalidation / Cancellation (INR); Annual Combined 5latement-Physical; Monthly Physical Statement; |
NIL |
| DD Cancellation (INR) | NA | |
| Foreign Inward Remittance Certificate | NA | |
| Other Fee | Temporary Over Draft | NA |
| Fee type | Details | Kotak POA Product |
|---|---|---|
| Failure Fee | ECS / Cheque Issued & Returned (due to non availability of funds) | NA |
| ECS Mandate Verification | Nil | |
| SI Failure | INR 100 / instance | |
| Cheque deposited and returned (INR) | NA | |
| Cheque Issued and Returned for Non-Financial Reason | NA |
| Fee type | Details | Kotak Upday Savings Account |
|---|---|---|
| Home Banking | Cash / Instrument - Pick Up / Delivery | NA |
| Complimentary Services | Passbook (in lieu of Account Statement) Current Year Balance and interest statement Signature Verification Cenificate Photo Attestation Address Confirmation, Balance & interest Statement, Regeneration of PIN of Net Banking / Phone Banking / Debit Card courier), | Nil |
| Account Closure, Cash / Instrument Pick up / Delivery / KYC Pick Up | ||
| Statements & Alerts | statements | Email Statement (Monthly): Nil Physical Statement (Quarterly): Nil |
| SMS Alert Fee | * INR 0.15 per SMS | |
| Balances value added alerts (Daily / Weekly) | INR 0.50 per SMS (Daily/ Weekly) | |
| Forex Card | Issuance Fee | NA |
| Reload Fee | NA | |
| Foreign Exchange Services (FES) - Outward Remittances - Individual Fee | Telegraphic Transfer Fees (other than payment for imports) | NA |
| Correspondent Bank Fees (Outward remittance wherein the foreign bank Fees are paid by remitter) | NA | |
| Issue of FCY DD's | NA | |
| Commission in lieu of exchange (in case of debit from EEFC/RFC/SFC account) | NA | |
| GST on Foreign Currency Conversion Fee (FCY) ~ | Value of purchase or sale of Foreign Currency | NA |
| Up to INR 1,00,000 | NA | |
| Above INR1,00,000/- to INR10,00,000/- | NA | |
| Above INR 10,00,000/- | NA | |